Dlf — lift malfunction a daily problem

Address:

The primus, gurgaon, 122001

Lifts often stop, leaving residents trapped. They also make noise and stop at non designated floors. We have lodged several complaints with the maintenance but no one pays heed. My family experienced a lift fault recently in our block in the primus, gurgaon. After being stuck for a while, the lift descended to floor below. Needless to say, everyone was terrified. We expect the management to take care of the maintenance. The residents are facing difficulties so kindly look into the matter and regulate proper maintenance in the building so everyone can be comfortable.
Lift maintenance crews must take each complaint seriously. If the root cause of problem had been looked into and rectified, this unfortunate incident could have been avoided.