Dr. Agarwal Eye Hospital — Worse mannerism and behaviours towards patients

Address:18, Officer's Line, opposite Voorhees College, Vasanthapuram, Balaji Nagar, Vellore, Tamil Nadu 632001

I went for cataract surgery and initially everything went well, they told come Tomorrow for a checkup after results we will consult with doc and will fix date for operation. I had a insurance from a private organisation and asked for would it'll be claimable and they told yes definitely and after checkup told diabetic level was a bit high will give you some medications after week take a test and call us will fix the date again. And after a week again they called me to visit hospital and asked for submitting some documents for claiming insurance and every thing went well even fixed date too. And all of sudden 2 days prior to the operation they called me and told we can't claim your insurance now will postpone the operation to next month after you renew your next year insurance and I did that too. Today after claiming my insurance, Called them for asking some details but they blamed me like why you were behaving like this why can't you do things on time like that and now they were not responding in a good manner. I had a good opinion on Agarwal but now after this situation my mind changed! Such a worst experience.
Was this information helpful?
No (0)
Yes (1)
Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr. Agarwal Eye Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    70
    Pending
    23
    Resolved
    11
    Dr. Agarwal Eye Hospital Phone
    +91 44 2811 2811
    +91 44 2811 2525
    +91 44 2811 6233
    Dr. Agarwal Eye Hospital Address
    19, Cathedral Road, Chennai, Tamil Nadu, India - 600086
    View all Dr. Agarwal Eye Hospital contact information