Dr Courier — shipment not reached after 60 days

Website:www.drcourier.com

It has been over 60 days and my shipment which was sent on 10th may 2017 from dubai via dr courier llc has still not reached me in india. The airway bill number is 110961

Every time we call up the india office, they say that the cargo has reached india but is stuck in mumbai customs due to gst and that it will take one more week.

There is no information on their website under the cargo tracking service. I am very concerned about my belongings and whether they will ever reach me. Please help!
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Dear All,

I have booked a cargo in DR cargo on 28-dec-2020 at dubai karama its been 7 months thare is no responce from dr cargo fully disappointed every time i call to them they keep saying next week it will clear but no update ...

They tell costoms clereance not happening at mumbai is the only reason they will tell every time..dont know who is responsible for this ...being a reputed company in dubai they cant even clear the paper work of costoms at mumbai...
drdoomed's reply, Aug 20, 2021
Hi Wovice Ahamed,
contact.
Our shipment with DR courier is stuck for last 8 moths.. shipped on 23rd Nov.2020 still waiting.
They are giving same replies.. ie. customs clerance issue at Mumbai port..Would like to call you to discuss if you share your
@anjaliGandhi
Did you finally receive your cargo ? We are facing same issue with DR Courier.. Our shipment is stuck in Mumbai customs for last 8 months.. Pls respond.
Dear all,
I had also booked my cargo from Sharjah last nov 21-Nov-2020 and till date it has not reached, it will be one year in november. Everytime we ask them, they keep telling us it is with Indian customes. After paying the full fees for the shipment, still it has not come.
Invoice # 417382

Highly disappointed with the service approach of Dr cargo and courier’s owner Mr. Faizal himself and from his team. It’s been 74 days and still there no update from the concern team members. Each time when I ask about my cargo, they say it’s stuck in Bombay customs. Such a irresponsible behavior is unacceptable from someone who is claiming UAE’s largest cargo service provider. People who endorse these brands should re-consider renewing their contract.

I need my cargo as soon as possible or I shall go-ahead legally asking for compensation.

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