Dr. Lal Path Lab — wrong and incomplete report

Address:

110032

Hi,

I am strongly disgusted by the way this whole episode has happened and it seems that this issue is being handled in the same way. I want an immediate resolution to my complaint with a proper justification to below points.

1) why was i not denied the test despite of the lab person knowing that the prescribed period for test was over. Of course i was not aware as a customer but you have your do's and don'ts.

2) i personally gave him my ultrasound report of same day which is also mandatory for giving accurate test result but despite of that same was not considered before giving out my test report (It's mentioned in my report and also confirmed by my doctor).

3) the accuracy level goes for a toss if the ultrasound is not considered even then i was given a report (That's like giving a blood report without taking sample)

4) ever since i have received the report i am going through immense mental trauma and been visiting one doctor after another and been advised a series of expensive tests just because of your inefficient report.

5) even after logging complaint the whole matter is taken very casually and no follow up or explanation is received.

6) i hope you know the consequences a pregnant lady will face just because one of you took their job casually.

7) if i don't receive a satisfactory resolution to my concern i will be taking up this matter further to appropriate authorities as you don't have the liberty to jeopardize a pregnant women's physical and mental health by serving her with a wrong report (Every doctor has same view on the report).

8) who is going to bear the expenses for the different doctors i had/have to visit because of this and who is going to pay for all those expensive tests which now i am forced to undergo because of the inaccurate way my test and report were done.

Dr lal path lab is supposed to have uniformity in their test procedures and should not be giving out a report which is incomplete without proper samples/ultrasound report. An immediate response to this is required as i hope you understand the complexity of the case