In january 2019 i have purchased glass table from durian company. At that time company's sales person said that we sell most reliable and durable products in our industry, but it is totally fake commitment by their company. The glass table i bought from them has been broken by itself. When i reported this to company then they sent company's survayers to my home to check whether the gllas table has been broken itself or by customer's mistake. Then survayers observed that there isn't any customer's fault in that.in spite of that company demands rs 800 to fix the table. When i cross argued them for the same then they said you have to pay for that or other wise purchase the glass from outside. If i purchase the glass from outside then why should i purchase your company's table. For me it is totally a bad experience. From now onwards i prefer to buy local brands than durian company products. All the commitments make by your company are fake. My number is [protected].
Was this information helpful?
No (0)
Yes (1)
Durian Industries customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I am looking for response from Durian on my request - "[## 1266 ##] Complaint Sofa" regarding recently bought sofa set, kindly assist if you can.