[Resolved]  EaseMyTrip.com — Agent blocked refund amount for a long time and not responding back

Address:Gautam Buddh Nagar, Uttar Pradesh

Flight ticket no.[protected] was cancelled with full refund by Jet Airways on their proposition as flight was unduly delayed. Easy trip planners just refunded Rs.7072/- out of Rs.9160/- and when I claimed full refund, Ms.Apurva Goswami (from Easemytrip) asked me to fetch confirmation from Jet airways that I sought from Jet Airways Guest Relations' Head Ms.Deepika Poojary, see attached e-mail, but despite multiple correspondences and reminders Easy trip planners is not responding back to my e-mails and not refunding my balance amount of Rs.2088/- for a long time.
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Dec 11, 2018
Complaint marked as Resolved 
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response
Dear Sir,

Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
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