Hi,
Below mentioned booking were done through easemytrip. On my travel date Srilankan Airlines were cancelled my flight and they dint arrange any alternate flight also. I myself managed to get another flight. After one year I got the refund after deducting cancellation charges from both airlines as well as agent (easemytrip)
Why are they deducting my money for airline's cancellation. I need full refund for these 2 bookings.
I have also booked with Indigo & spicejet through same easemytrip. But in that case I have got full refund without any deduction. Why only with Srilankan Airlines.
Booking Reference: EMT71093941 & EMT66415181
I am your regular customer. This follow ups are really disappointing me.
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