EaseMyTrip.com — refund issues.

Dear sir/madam,
I had booked ticket on 22nd march 2020 through easemytrip app and i cancelled that ticket in mind of month of april. My ticket cost was 4164. I followed up to easemytrip for claiming refund last 2 months. Finally yesterday i received mail from easemytrip team regarding refund status, in that mail they said that only rs.1164 will be refund. I expect to deduct cancellation charges as 25% becoz i cancelled my ticket before 2 months ago. So i request to give me refund as per actual ticket cost. I will attached mail and ticket pdf files for your reference.

Some mails are received from easemytrip tema, in that mail they said that your refund amount will be 4070. But still i didnt received refund.

Kindly help me regarding this

Following are the details for your reference.
Pnr no. [protected]
Emt booking number : emt72290117
Name: vicky krishna godse