I tried to book a rail ticket with booking id emt 67556056 on 12 december 2019 from palghar to mumbai. The amount of rs4365 was debited from my account but ticket was not booked. I was told by customer care that the amount would be refunded within 3 working days but its 16 days today and the problem still not resolved. It is requested to refund the amount into the account at earliest.
Ravi raj
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Jan 31, 2020
Complaint marked as Resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
EaseMyTrip.com Customer Care's response Dear Sir/Ma'am,
Greetings from EaseMyTrip
We would like to inform you that your refund has already proceed from our end and it will reflect to your same mode of payment within 5-6 bank working days.
Hi, I paid for ticket to Malaysia from Chennai by ease my trip and I got money deducted and I didn't receive the confirmation. It is very urgent please see through it.
UPI Transaction id:[protected]
From:[protected]@oksbi
To:easemytrip.[protected]@hdfcbank
Google txn ID:CICAgKCuztGplQ
Dear EaseMyTrip patron,
Greetings from EaseMyTrip.com
As per our telephonic conversation, we hope that your issue has been resolved.
We would be glad to help you. Please feel free to contact us in case of any other assistance.
PN: We request to call the airline 48 - 24 hours prior to the departure to check if there are any terminal/date/time changes to avoid any inconvenience.
Kind Regards,
EaseMyTrip Team
011-43030303/011-43131313 (Available 24X7)
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UPI Transaction id:[protected]
From:[protected]@oksbi
To:easemytrip.[protected]@hdfcbank
Google txn ID:CICAgKCuztGplQ
Thank you
Greetings from EaseMyTrip.com
As per our telephonic conversation, we hope that your issue has been resolved.
We would be glad to help you. Please feel free to contact us in case of any other assistance.
PN: We request to call the airline 48 - 24 hours prior to the departure to check if there are any terminal/date/time changes to avoid any inconvenience.
Kind Regards,
EaseMyTrip Team
011-43030303/011-43131313 (Available 24X7)