Your team had informed that I'll get my refund within 1 week and it's been more than 2 weeks as of now but still I haven't received any kind of refund. Whenever we are trying to reach out to you whether it is WhatsApp or call we are getting same message that its in process and concerned department is working on it, money will be refunded within 1 week. Please don't force me to take strict action on your travel agency or to escalate this issue to higher authorities otherwise will be filing a FIR
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