[Resolved]  EasyMobileRecharge.com — net recharge not received

Address:Kottayam, Kerala, 686541

Hello,

i did two time recharge i lost a total of 250+250
my lost total amount Rs500

i also received confirmation sms but havent received yet
Request you to please check on priority before the same us been posted on facebook and twiter for not using this site for any kind of recharge.

Please check attachment for your reference and resolve in 24hrs or will post on fb and twiter in case of no resolution pls refund the amount back to my credit card account.

1st recharge
order no.93342623
ref no.[protected]
Rs 250
2nd recharge
order no.93342679
ref no.[protected]
Rs 250
+2 photos
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Jan 16, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 93342623 & 93342679. It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

Dear Sir/Madam.
I did a TV Recharge of rs300 on 4th Dec 2017 at 10:30 pm from your website. Though money has been deducted from my bank account but still my TV has not been Recharged.so please refund my money as soon as possible so that I will be thankful to you.
Regards
Nisha Devi
Plz refund my amount 300 safely my acount number.

Thanks

Regaurds

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