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Ecom Express Customer Care Contacts

1.8
Last updated May 29, 2024
Complaints
6410
Resolved
1263
Unresolved
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Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3137
1468
+91 11 6659 8800
1319
885

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express Social Media

Ecom Express

Ecom Express Working Hours

Monday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Wednesday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Friday 09:00 am - 09:00 pm
Saturday 09:00 am - 09:00 pm
Sunday 09:00 am - 09:00 pm

Ecom Express Company Representatives

Ecom Express Overview

Latest complaint fake weight discrepancy has been filed on 29/05/2024. Latest Resolved Tracking no: 5848255735 closed without completing the return pick-up was resolved Mar 14, 2024. Ecom Express ranks as the #2 most complained about among Clothing, Shoes & Accessories .

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Ecom Express. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Ecom Express reviews & complaints(6410)

J
jainam31
from Raipur, Chhattisgarh
May 29, 2024
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Ecom Express Customer Care
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Ecom Express — fake weight discrepancy

Address:gurugram, delhi

I am a ecommerce seller who sells through amazon and i was shipping my parcels using Ecom Express. my all parcels dimensions are 12x12x2cm and weights hardly 120 grams, but still i pay for the parcel upto 500 grams, but suddenly after few days of shipping the parcel the ecom express puts an fake weight discrepancy on that and and charges me for 1 kg parcel which is twice the amount i pay for 500gm. i have all the proofs of my parcels (photos,...
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Pramod.G
from Palakkad, Kerala
May 29, 2024
May 29, 2024
This thread was updated on May 29, 2024
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Ecom Express Customer Care
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Ecom Express — Materials not received

Address:Palakkad, Palakkad, Kerala

I have been making online purchases for a few years. But this is the first time I have seen such irresponsible service.
Your Palakkad service is very wasteful. Because my material reached Palakkad few days back but still not delivered. Delivery boy and manager never pick my call.

I get this message everyday.
"Dear Customer, Your AwB [protected] was undelivered. For details, please call Delivery Manager [protected]...
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S
Shipra Dang
May 25, 2024
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Ecom Express Customer Care
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Ecom Express — Package Delivery status OFD lock

Delivery man Mr. Rizwan Khan [protected] called us asking for delivery address. We gave the address and still our package is not delivered. On tracking, it says OFD lock. Please unlock it and deliver our package. AWB [protected]. Also, how and why delivery man didn't have the delivery address in the first place? Why are you troubling us for no reason? It's a request kindly deliver the package as soon as possible....
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