Ekart Logistics — ridiculous courier service by ekart

Good evening sir, myself dr. Sumit rawal, sir i am feeling being fooled by your ridiculous courier serviceman, i needed this product (Airtel 4g dongle) and after waiting period for 15days after booking it on flipkart (Order id - od[protected], i received a call from your courier person from ekart (Mob [protected], name as on true caller is rahul k) and i told him to bring card swipe machine for debit card, he said ok sir ;then on 30/09/2018 at 2pm he did visited me, but he forgot to bring the card swipe machine, so he said sir i would come with it after 1hour, but as of now he never came back and i had called him after one hour he picked up the phone at about 3 pm on 30/09/18 and told me to visit his office to collect the product but i refused, then he said he will come after sometime, thereafter i called him several times (About 30-40 times) but he never picked up my call, and today i came to know my order is cancelled by him without any consent / contacting me! Wow what a service by ekart couriers to a first time customer! Sir i request you to take strict action against such an irresponsible courier person so that he should never behave irresponsibly, and my product be delivered to me at the earliest. Thanks