Elica — Wrong 4 burner hob shipped three times!!

Address:

Pune

Hi,

We have ordered a Elica 4 burner hob with BRASS burners on Amazon. We have received the WRONG PRODUCT 3 TIMES!!!

First time I received an open piece and 3 out of 4 brass burners were missing.

I ordered a replacement. Next time I was sent a lower model with black aluminium burners instead of brass burners.

I asked a replacement again and this time too for the wrong product.

Please help fix this at the earliest and provide us with the model that we have ordered.

This is causing immense inconvenience. See the attached for details.

This is the complaint number given but no action done.
Thank you for calling Elica India. Your CRM ID is 99_2648969. We will resolve your issue soon.

Regards
Shiv Agarwal