Sir, I am Doctor, I use printer for my work to give reports..I filed complaint on 09 June 2021 with conplaint id 9078247 and requested fr urgent help and service..As I belonged to gwalior Mp region, so I contacted on [protected] gwalior epson service no..The lady on phone told me it will take 2 days to get it done..I asked its urgent.. still..The epson service person called me at 7:10 in the morning 6 days later on 15 June 2021.as I ws asleep at this time, I cudnt receive the phone..he closed the complaint within a minute..and I got a msg that since you didn't picked up phone, your complaint is getting closed..Is this Your Company Provides service...Horrible experience..Post Purchase. U guys don't care of customers. I will mail this to CEO also O[censored]rs. Was this information helpful? |
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