Excitel Broadband — services terminated by excitel after paying 3 months amount

Address:Nizampet, 500090
Website:Excitel broadband

Username ram193

This complaint is regarding excitel broadband which not able to provide continuos broadband service and terminated in between after paying money for 3 months.
Initially for couple of days it worked fine but later it terminated services in our and informed as they are able to provide service and also not refunding money.

I guess its time to file a legal suite, which is the only solution now for what they did.
Called many times but answer is same as some call i will receive but none i got.

Till today i didn’t got any update and internet paid amount for 3 months didn’t refunded by excitel.
Internet is not working from 8 days and nothing has done on its remedy.
I did not got any reply call for the same. Please refund my amount.
On the below i have called multiple times as all of sudden my internet got disconnected. Please let me know when my amount will be refunded.
Complaint number: 336726
We are going to consumer complaint forum on the same because of sudden termination even after amount paid for 3 months it was 6 days till now no action has been taken on the amount or else no call i got from your end.
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Oct 01, 2019
Updated by a.niranjanram
Till now no update on the above issue
Oct 03, 2019
Updated by a.niranjanram
No response after payment now they revoked services all of sudden.
Any update on the issue of the refund.
Nov 07, 2019
Updated by a.niranjanram
they did not refund amount till now... Consumer complaints whether your team is taking any action or not.
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