I had purchase a LG Magna phone for E Zone Viviana Mall, Thane on June 12, 2015. As my phone got stolen while travelling I registered complaint in police station. My bill got misplaced so I went to the store for duplicate copy.
The store management said there no such purchase made on the particular date.
But my name and IMEI number was mentioned in their customer feedback.
When as the same the executive was not able to answer my question.
The transaction is updated in passbook as payment was done through debit card.
Photocopy has been attached for reference.
I have strong feeling that store owner to avoid taxes might be involved in such activities.
I need duplicate copy of the bill.
Request you to kindly look into the matter.
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customer support has been notified about the posted complaint.
Sep 06, 2015
Updated by pratham001 Arrange an executive who can hand over duplicate bill hard copy to my below mentioned company address :-
ICICI Lombard.
1st Floor. George Mansion.
Near Summer Castle Circle
Above Axis Bank.
Kolbad.
Thane (W)
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Dear Mr. Pratham,
This is Priya from Future Group. Regret the inconvenience caused and the delay. Can you please help us with your contact number at [protected]@futuregroup.in. We will take this up with the concerned team and resolve the matter at the earliest.
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This is Priya from Future Group. Regret the inconvenience caused and the delay. Can you please help us with your contact number at [protected]@futuregroup.in. We will take this up with the concerned team and resolve the matter at the earliest.
Regards,
Priya
Future Group Care