Address: | Gurgaon, Haryana, 226010 | Website: | www.fashionandyou.com |
I had an cancelled order pending since April 19th when i was confirmed by fashion and you about a refund of 1700/- approx. And till date I've made 10-15 calls and several emails to which they have stopped replying. Their customer service supervisors are rude and say they can't do anything for which I've call recordings too.
I don't think they intend to give my money back and I don't even have the order as I returned it the same day without accepting .
The mail from them is as below:-
Dear Priyam, Greetings from Fashion and you ! Thank you for writing in! My name is Pallavi and I will be glad to assist you today. This is with reference to the Order #[protected] We would like to inform you that we have forwarded your request to cancel the order and you will receive the confirmation regarding the same very shortly. Please let me know if there is anything else I may assist you with? Warm Regards, Pallavi Fashion and you Customer Loyalty Team[protected] Original Message[protected]
From: Priyam
Received: 4/19/2016 12:24 AM
To: ; Fashionandyou.com; FNY
Subject: Order cancellation Was this information helpful? |