Ferns N Petals — Poor Service and customer dissatisfaction

Its regarding my fnp Order ID #41395056, placed yesterday afternoon for today morning delivery. Product is not available and they are checking this while enquiring about the delivery.. this is not done.. team is not bothered to check while taking the order and very conviniently saying no at time of delivery.. they don't understand the importance of such orders on special days of customer, what type of service they think they are providing.. its really pathetic.. won't recommend anyone to go with fnp and ruin their special occasions..