Firstcry.com — Baby pram(baby hug brand)

Address:

Rajashree business park plot,No 114 survey no 338,Tadiwala road,Nr.Sohrab hall,pune-411001

Hello sir,
I have ordered a baby pram from 1st cry worth 4k.The pram's wheel has a major issue and while moving, it gets struck.I raised a complaint to first cry customer service and they are saying we cannot take return as there is only replacement but while purchasing the product there was no details regarding return policy.Atleast they should have mentioned like no return .They haven't mentioned it anywhere.Now they ate not accepting for return and not giving my refund.They are cheating.The product quality that I have purchased from 1st cry was very bad.