Reference: Order ID: [protected]
Ticket ID: 809750
1) I had purchased a bouquet titled "Expressing Emotions" which is supposed to contain 4 white asiatic lilies and 10 red roses. It cost me 1499+299 (delivery).
Instead, we received a clownshow of a bouquet with multi-colour roses. Have attached photos of flowers received. It looks very cheap (not even worth INR 200). More importantly, it sent the wrong impression to the recipient which was my father -- whose 62nd birthday we were all celebrating.
2) I had also purchased an occasion greeting card (INR 120) which was NOT delivered along with the bouquet.
3) Lastly, the message printed along with the bouquet was wrong
4) Have written multiple e-mails to their customer service mail id but have not received any response from them.
DESIRABLE RESOLUTION -- EXPECT FULL REFUND
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