The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have placed an order on 23rd of Aug 2013 through the website called flaberry the domain name is (http://www.flaberry.com/) with the order number [protected]. The order is expected to be delivered today but at the last moment, I received a mail that the order will not be executed because the delivery guy met with an accident.
I am not surprised with this incident because the customer service is very poor and i am aware of that now.
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