Since 18th October 2021, I have been trying to order the Vivo X60, Midnight Black from Flipkart, with a buyback guarantee offer I have been given by flipkart for my current device Vivo V20 I bought 11-ish months ago. The seller concerned is Flashtech Retail.
Try 1 : (order ID OD[protected] Ordered on 18th October, they cited delay in shipping next day. 1st promised date of order was 20th October, which got postponed to 23rd October. Even after the 20th the order wasn't shipped. Nothing happened on 23rd as well, and finally on 24th October the seller cancelled my order themselves. Note that my order NEVER GOT SHIPPED.
Try 2 : (order ID OD[protected] Ordered the same device on 24th October, promised date was 25th October but shipping got delayed again. I contacted flipkart support, they cited an issue from the seller side and refused to explain any further. I cancelled the order myself on 25th October.
Now for try 3, I ordered two copies. One, the Vivo X60 Midnight Black with the Buyback Guarantee (order ID OD[protected] and the other : the same device without the buyback guarantee (order ID OD[protected]. Both devices were ordered at the same time : 25th October 2021, 11:25pm.
At morning next day (that is today), I see that :
The order of Vivo X60 WITHOUT the Buyback Guarantee has been SHIPPED! Wow, which means that they actually have no problems with shipping at all!
And guess what, the order of Vivo X60 WITH the Buyback Guarantee HAS BEEN DELAYED AGAIN!!
Just unbelievable stuff right here.
Two essentially same orders (minus the Buyback Guarantee that I want to avail) are getting different treatment? The order in which I want to avail the Buyback Guarantee has been delayed THRICE over these 8 days, and the order WITHOUT Buyback Guarantee is able to get shipped immediately WITHOUT ANY DELAY.
The seller is deliberately trying to delay the shipping of my order of Vivo X60. The picture proof of the incident has been attached.
Flashtech Retail, if you guys are listening, I want my order ASAP. STOP DELAYING MY ORDER DELIBERATELY.
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