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Ford India — Ecosport Service Issue - Indefinite delay

I gave my car Ecosport Petrol AT (reference ID number is [protected]) at Shree Pawan Ford, Noida service center on 12th May, so already has been 16 days
Everytime, the response i get from the service center is that its pending at ford for something (diagnosis, parts etc), even for something simple like rubbing ( they say will take 2 days )
It has become very frustrating, looking forward for your support on this
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