Fortis Healthcare — Refund not given for cancelled video consultation

venkatagirirao

from Bengaluru, Karnataka

Jul 11, 2022

Address:

Fortis hospital Bannerghatta road Bangalore

I had booked a video consultation on Friday 8th July at 5 20 pm but it was cancelled due to unavailability of doctor . Amount is not refunded . Rs 1000 to be refunded

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Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Fortis Healthcare Customer Care's response Dear Venkatagiri,

We apologize for this instance!
Please be assured that we have forwarded your concern to our internal team and they will connect with you at the earliest.

Warm Regards,
Team Fortis

Jul 14, 2022

Updated by venkatagirirao I have received rs 900 refund but rs 100 is pending to be refunded . I had paid rs 1000 for consultation .