Website: | www.housefull.co.in |
Dear Sir/Madam,
I have made an online purchase of a Amelia shoe rack on 21 Aug 2013 from www.housefull.co.in website. Please see the order receipt as attachment. The item was not delivered even today (25 Sept). Even after reaching out to the customer care on phone multiple times, they kept saying that delivery is delayed and gets delivered in a couple of days. I was being sent out email messages (see attached) that the item assembly is complete but the delivery is delayed. Even when I ask for my money refund they keep saying that the product gets delivered in a couple of days. I am fed up talking to their customer care anymore and their email messages saying unable to deliver and delivery rescheduled to a new date.
Request you to kindly look into this matter and take action at the earliest on such fraud companies cheating online customers.
Thanks and Regards,
Aditya Rachuri.
+91 [protected].
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