Galgotias University — Advance fees

As per the policy of galgotia University to take money in advance for next year.
Like we have to submit fees of second year prior to sitting in the final exams of first year.
So we paid my brother's fees in advance
But my brother got failed in exams and we demand for the advance money which we paid for next year, but they refused to give any amount.
I'm attaching the screenshot of amount paid.

My brother name is Anshu Pal
Contact no. +91 [protected]