Address: | Gati -KWE , Kolkata, West Bengal, India |
I have booked one shipment through Gati-KWE on 02-OCT-2021 (docket number[protected] and the scheduled delivery date was 04-OCT-2021.
Today is 08-OCT-2021 and till now I have not received the shipment.
I raised one complaint with Gati - Complaint Number[protected] on 06-OCT-2021 but no one called me from Complaint Team till now.
Upon Raising the concern on their Facebook page with docket and complaint number, I got a call from their end on 08-OCT-2021 at 1:08 PM IST and associate confirmed that the will call back in 2 hrs. Again there is no call from Gati, No ETA and hence raising the complaint with Consumer forum.
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