Glen — Service deficiency for Chimney

Address:

binnypet, Bangalore

I have lodged a service request 15 days back on Glens Customer care number [protected]. However, not received the services till now. Chimney is an essential item at home and without that it is difficult to prepare food especially in modern kitchens. Our home is in the heart of the city if that is the case then for outskirt customers it will be more pain-full.

I have not yet received any official communication for the service details through message or email. I don't believe that Glen's is following any ISO standard procedure for customer service.

I don't believe that the Glen's is having any consideration towards the customers. While i was speaking to the customer care executive, he is threating that today also we will not come its holiday for us. This attitude towards customers concern is not at all acceptable.