Gmp Packers And Movers — Broken stuff and short delivery of articles

Address:	140603
Website:	www.gmpmoverspackers.in

I booked my household stuff on 13/09/2016 for delivery from Rajpura to Lucknow through your company vide consignment Note No 1019.
The problem started from the very beginning when you agreed for some other price over phone but charged some different amount on bill. U said that only 70% amount need to be paid in advance, rest 30 % would be paid after delivery of goods, but your person Mr. Sunil forced me the pay entire amount by keeping hostage of my stuffs.
Even when I paid full amount to you, it took more than 10 days for the delivery. When I was receiving the articles, I found that most of them are in broken condition. Even A.C., fridge and bike sort of stuffs were broken.
Further more one trolley bag with some valuables, one 12 volt tubular inverter battery and bike cover were missing from the consignment.
When I contacted you about the same, you kept on lingering the matter by making many excuses and wrong promises.
Even I gave you several reminders but you turned a deaf ear on this matter and stopped responding my calls.
I have never seen such an unprofessional and careless attitude.
I tried to resolve this issue by contacting you, but its of no use. Now, I am being forced to file a complaint against you in consumer court. I have already intimated the Consumer Forum about this issue.
This mail should be treated as a legal and official final reminder to resolve this issue and either provide my missing stuffs back or pay the compensation. I shall wait for next 10 days for your response.
I will proceed with lodging a police complaint if I don't get any satisfactory response from your side.