GoAir Complaints & Reviews

I book my flight from udchalo airline cancelled my flight as i cancel my flight i get only 2823 as refund not my full fair...

I had booked a flight long back from Bangalore to Jammu via Delhi with PNR LC13RA scheduled for departure on 30th June 2021and on 29th June 2021 I recieve a mail as my flight has been cancelled... I have used your services so many times in the past and you don't even have the courtesy to call and let me know.. what if I hadn't checked my mail that day? And when I called the customer care, which they picked after keeping me 10 mins on hold,...

Need amount refund for flight booked during Covid 2020

Service request - G[protected]
Booking reference - AYRKPA...

I am given you the detail of two tickets which was in 16th may2020. That time due to covid, which had been cancelled . But till now we are not getting any refund or mail confirmation. Please look into this matter seriously.

PNR:DY1YND and another is PNR : OBWT9N...

Hi,
I want to highlight an issue which I am facing from GoAir airline. The actions are done by airline which is very disappointing and also indicates how much they care to their customers/passengers during this pandemic situation.

From MakeMyTrip site, I booked a flight ticket dated 22June'21 with travel date 02July'21 & PNR number "IBGHXQ". As I was travelling with my family along with two small kids and by considering...

Greetings !

This email is regarding the ticket 100% refund from Mumbai To Coorg dated 18th July 2021 for 2 passengers in Go Air

Due to extension of lockdown we would like to cancel our tickets and would like to get 100% refund on the tickets

As we had booked our Onward flight from Indigo and we got 100% refund of our tickets. As the situation is uncertain would request to consider the situation...

Refund of cancelled ticket (PNR QYCGRG ) still not received. How many days required. As per your customer care executive, refund should be with in 7-10 working days. Flight cancelled on 17/06/2021....

My daughter’s flight from Bengaluru to Mumbai (PNR U713MC) scheduled to depart on June 8, 2021 at 16:20 has been cancelled by the airlines.
We were waiting for the reschedule details.
Since we were unable to reach your customer care despite innumerable calls and a request for call back; we have booked her on another airline because
We cannot afford to miss the international flight.
I have been trying to call...

GoAir is pathetic company. It reschedules the flight whever they want. GoAir shows flights at peak time, which are usually a bit cheaper than competitors, this way they lure customer in booking the flight and reschedule it later to maximise their profits. This happened to me 3rd time now. My direct flight got rescheduled to a connecting flight, which is taking 3 hrs more than original flight. Due to lockdown restrictions I am facing major...

I have booked my flight from Chandigarh to Delhi and Delhi to Hyderabad as your organization dont have direct flights from Chandigarh to Hyderabad.
So I booked a Chandigarh to Delhi and Delhi to Hyderabad as i have an urgent conference meeting at hyderabad. PFB the booked flight details.

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But unfortunately your Organization has cancelled the G8104 flight on the same day when i was waiting for...

I have booked my flight from Chandigarh to Delhi and Delhi to Hyderabad as your organization dont have direct flights from Chandigarh to Hyderabad.
So I booked a Chandigarh to Delhi and Delhi to Hyderabad as i have an urgent conference meeting at hyderabad.

But unfortunately your Organization has cancelled the G8104 flight on the same day when i was waiting for the boarding .Due to an urgent conference meeting I have...

I have booked the flight from Bangalore to Jaipur dated 1 July 2021 pnr no F8DGKJ of 3 adults which got cancelled so I rescheduled the flight on 2 July 2021 pnr no F8DGKJ which again got cancelled and now I had to schedule my flight on 2 July which is 15hrs journey and I had to go from Bangalore to Mumbai then to Jaipur and I will reach Jaipur on 3 july on 7:30am as it was a emergency situation for me to be in jaipur by 2nd July so if they...

My PNR no F7RG8J my flight is of today ie 30th June from NGP to Pune, yesterday I was not able to do my web check in so I called up your customer service number it was a surprise to me that one lady executive upfront told me she can’t do the web check in and I should do it by myself, when I asked her to give the phone to a TL she said it’s non of my business and banged the phone, this is something just not acceptable. This incidence is...

My flight from Patna to Ahmedabad- Flight # G8 8034 of 5th June 2021 was cancelled by the GoAir. First I received a flight delay message and later, was informed that the flight is cancelled. There is no information from GoAir when will the money be refunded. I have written two reminder emails to their customer care but yet to receive a reply till today (29th June 2021).

How can Aviation Authority of India allow them to keep...

Flight cancellations information not given on Phone or by SMS.
It is to deep concerned that my flights G8-308 from Mumbai to Port Blair on 28.06.2021 is cancelled and neighter Goair nor IRCTC intimated me on phone or by massage. I am so disaponted that your customer care number not getting. As there is no any other direct flight to port blair I came to Chennai by another flight. from Chennai no direct flight to Port Blair till 4.7.2021....

It is to deep concerned that my flights G8-308 is cancelled and neighter Goair not IRCTC intimated me on phone or by massage. I am so disaponted that your customer care also not getting since morning and as there is no any other direct flight to port blair I came to Chennai. Now from Chennai there is no Flight to Port Blair till 04.07.2021. So cancel my ticket and refund the full amount with halt charges (per day 1000/-*7days )7000/- and...

GoAir flights gets canceled everyday, but still everyday I am able to see the new listings of multiple flights on multiple travel platforms and on their own website too.
They do intend to refund amounts in upto 30 days, but why fool customers like that and block their money for 30 days. Last week after canceling my flight to Kannur, they called and promised that next day flight will operate, but again next day my flight got canceled...

Date of travel: 26th June 2021, BLR to Pune
Date of booking: 24th June, 2021

I was denied to board on 26th June, due to missing RTPCR test. I understand the changes were announced by MH govt maybe just 2 days ago. However, passengers cannot keep checking news as everyday the news is different. We only rely by what the airlines tell us.

I booked the ticket and checked state guidelines for Maharashtra and...

Dear GoAir,

I request you to change a letter of my name in the domestic airline ticket. This was the mistake done by me. Please allow me to board the flight. The title is "vishwakarma" and it has been written "viahwakarma". Below are the attached aadhar id and the ticket....

I have booked a flight on 22nd of june from delhi to hyderabad from Go airlines.on 27th night i got a message saying flight has been cancelled and without mentioning any reason and messaging this is beyond our control.i have work on 29th of june morning in delhi and have to return back to hyderabad same evening.
They have processed for refund but are explaining it might take 30 days.
I would like to lodge a complaint againt...