Gojavas — Horrible delivery service

bulbul2016

Address:	600042
Website:	gojavas.com

My order no is unisdlap434294. I was expected to get the product by 26th may 2016. They are telling, the delivery estimated date is 1st june... How can they decide the delivery date themselves without informing the recipient. The product reached chennai on 23rd morning... From 23rd to 28th, no action taken by them.. Telling under transportation.. What type of transportation is this.. Areyou delivering the product from usa or what,, from chennai to chennia its more than 5 days and still not received..

Such poor service. Hate this courier company. Snapdeal please break your partnership with gojava and see some alternative like some local courier service or bluedart or else you will loose many trusted customer because of the frustation like i am getting with my order.

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Gojavas Courier Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We're extremely sorry for the inconvenience caused to you. We have escalated the issue to the concerned team and shall ensure your order gets delivered to you at the earliest.

Regards,
Team gojavas

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear bulbul2016,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear bulbul2016,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal