Grabshoppingdeals.com And Emyntra Info System — Refund not process

Address:

Gautam Buddh Nagar, Uttar Pradesh

Grabshoppingdeals.com they proposed me a offer for purchased of Samsung 48H6400 122 cm (48) 3D Smart Full HD LED Television at 44500/-Rs. On 07.08.15 I made payment of 44500/- Rs by NEFT to their said Account EMYNTRA INFO SYSTEM. After completion of payments i asked them for my order confirmation details, after a several reminder given to them they always feed back to me we have some technical issues that why we are unable to send your details of order confirmation.
On 14.08.15 i had written a mail to both of them componies for the refund processed and i also called to grabshoppingdeals.com with this regarde, they advice me if you have to pay another 9500/- Rs to us then after we are able to processed your order and if you go thrugh refunds then you have to pay 11500/-Rs for refund procedure. I denied it and advice them if they are not going to refund my money as per there refund policy i would definitly gone though Legals after this conversation they replied me you must have to wait for 45 days for refunds. They are not giving me a written confirmation with this regards.
So please suggest me what will be the mine next step for this concern.