Grofers — Supply of poor product

I bought qty one packet of 10kg flour of Nature Fresh brand and after opening it today (07Jul) for use I found that insects and worms were running in the packet. I am using this product since three years but I had not faced this type of issue. This type of mistake is not acceptable and i am compelled to leave this brand forever. Next time onwards i will ensure not to use this product and I would also suggest others not to use your dirty product.
I think I should claim my amount(299rs) I paid for this product.It will be honour for you guys to return this amount to my account without hesitation.
Other details related to my order are appended below:-.
Order id- ORD[protected]