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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 28, 2025
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Bad 😕 It seems that Gujarat State Road Transport Corporation [GSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints(4410)

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S
sachin0579
from Ahmedabad, Gujarat
Feb 28, 2025
Feb 28, 2025
This thread was updated on Feb 28, 2025
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bus cancellation

Respected sir,
we are commuatator in Gitamandir-Gandhinagar bus service at 7:15 am.
Due to some reasons the above mentioned bus is not regular since one week.
After this bus there is no bus availibility till half an hour and if we missed this bus we are getting late at our job.
We request you to kindly make regular of this bus.
Regards,
Sachin Soni...
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N
nirmesh1
from Ahmedabad, Gujarat
Feb 27, 2025
Feb 27, 2025
This thread was updated on Feb 27, 2025
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Not to stop.

Gandhinagar - arnej ni bus Khali hova chhata gh-2 ubhi rakhel nathi.

Batch number 255

Amare pass kadhavano matlab shu?

Emnu personal vahan chhe ke jethi sarkar na niyamoni uparvat thaine faraj bajave chhe.

Aa ange sachot kayami ukel lavava vinanti...
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N
nirmesh1
from Ahmedabad, Gujarat
Feb 17, 2025
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Regarding website

Address: Gandhinagar

2-3 દિવસથી gsrtc website ચાલતી નથી જેને લીધે બસ નુ લોકેશન જાણવા તથા અન્ય mahiti. લેવામાં ઘણી તકલીફ પડે છે તો જલ્દીથી ukel લાવવા vinanti....
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 30, 2025
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Bus cancel thava babat.

Gandhinagar - arnej na passengers vadhu hova chhata bus frequently cancel Thai jaay chhe jena lidhe passengers ne pass hova chhata time sachavava private vehicles ma javu pade chhe....
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M
M trivedi
from Upleta, Gujarat
Nov 9, 2024
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Unregular time and close route long time

Address: Upleta

Upleta depo, junagadh division, route upleta -jamnagar, permanent late bus

Upleta to jamnagar 13-30, jamnagar to upleta 17.30 real time,

Jam Khanbhaliya depo
2 route permanent close before corona time
(1) khambhaliya -junagadh 15-30
(૨) khambhaliya-junagadh 16-30
Via, gunda-bhanvad-jamjodhpur-upleta- dhoraji
No any Friquincy to junagadh as above station
Many time...
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N
Nishan Rupareliya
Nov 4, 2024
Dec 17, 2024
This thread was updated on Dec 17, 2024
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After Payment ticket not confirmed

Website: Official Android application of GSRTC

Amount Debited but ticket is not confirmed yet
Reference number GS50358121 and Date of translation is 04/11/2024
please reply my complaint...
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P
Pragnesh Raval
from Ahmedabad, Gujarat
Oct 16, 2024
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Driver accident and scared me

Today morning I was travelling by my car near by osho over bridge before palavasna chokdi (MEHSANA) GSRTC BUS NO. GJ18ZT0622, accident my car damaged bumper during wrong over take, my car speed was nearly 20-30. not only that he overtake and try scaring me by by pushing BUS on the right side board on bus was AHMEDABAD TO PATAN time around 9.30am Morning,

Generally, gsrtc bus drive are good in behave and controll speed, but...
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N
nirpandy
from Kapadvanj, Gujarat
Sep 26, 2024
Dec 17, 2024
This thread was updated on Dec 17, 2024
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SUBJECT:-we required Sarkhej -Motizer Bus Schedule time is 5.20 pm from Sarkhej

Address: AT.PO.NIRMALI,TAL-KAPADWANJ,DIST-KHEDA

તા :26/૦9/2024
પંડ્યા પંકજ પ્રવીણભાઈ
ગામ: નિરમાલી

પ્રતિ શ્રી
ડી સી.સાહેબશ્રી
ગુજરાત એસ .ટી.
હિંમતનગર

વિષય : સરખેજ -મોટીઝેર-બાયડ બસનો સમય ૫:૨૦ રાબેતા મુજબ...
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J
Jayveer09
Aug 20, 2024
Aug 20, 2024
This thread was updated on Aug 20, 2024
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I completed the transaction but did not received the ticket.

I paid the transaction amount successfully still I didn't received the sms/email for the ticket.

UPI Ref No:[protected]...
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N
Nikekta
Aug 8, 2024
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Bus is not arriving at bus stop daily

Rajkot Wankaner route bus is not arriving at hospital chowk bus stand while all other buses has been arriving except Rajkot wankaner bus. Passengers who do daily updown is suffering from so many days....
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W
Wellwishe
Jul 26, 2024
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ipc section 279. rash driving of driver

Address: Ahmedabad gujarat

Gsrtc bus bus was heading towards Gandhi nagar and on of station was anand .
I was sitting on SERVICE lane on scooty
Man road was having traffic so bus driver decided to take bus on service lane . I was in quite visible zone but still he take the bus near me at SPEED OF 50 TO 60.KMPH
HE ALMOST HIT ME . IF WHY HE IS DRIVING 60 KMPH ON SERVICE LANE .
AND he flue away . After I caught him when he was taking turn...
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R
ramsingh051
from RAMOL, Gujarat
Jul 25, 2024
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bus is not clean/dusty/smelling... etc.

Sir,
I am regular travelling in AC Bus Ahmedabad to Godhra. I observed that bus is not clean/dusty/smelling. It is told your bus conductor to resolve and take necessary cleaning, but he reverts me you can post your complaint to GSRTC by Online.
Finaly, i have complaint regarding cleaning the bus in entire bus.

Bus Details: -
Ahmedabad-Dahood at 6.30AM and Dahood to Ahmedabad at 12.30PM AC Bus on daily...
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V
Vibs29
Jul 10, 2024
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Continue route in rainy season till shankhalpur

ડિવિઝન ઓફિસ મેહસાણા
ડેપો મેનેજર શ્રી ચાણસ્મા

આપ સાહેબશ્રી ને જણાવવા નું કે હું છેલ્લા ત્રણ વર્ષ થી ઉપડાઉન કરું છું ચાણસ્મા થી બેચરાજી.ચાણસ્મા થી બેચરાજી વાયા...
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J
Jashu gohil
May 27, 2024
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Address: Katargam to kodinar

DEAR SIR/MAM
I travel for katargam to kodinar bus no GJ 18-AZ8503 for monthly travel this BUS BUTCharging point not working THIS PROBLEM DAILY SO REGULAR START CHARGING POINT

REGARDS FOR
GSRTC REGULAR CUSTOMER
MR.gohil jashu
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    M
    mpjani767
    May 16, 2024
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    ac not working

    Address: palitana

    *GSRTC m-Ticket*PALITANA TALETI to AHMEDABAD NEHRUNAGARName:Param JaniTripCode:1345PLTTABDAC45 DOJ:[protected], :13:45:00, AC LUXURYSeatNo: 15, 16BoardingPt:PALITANA TALETI

    I am travelling in this bus in which ac is not working at all...also bus conductor doesn't ans properly...please mind this problem and try to solve...because in ac bus there is one only way to get air in and that was AC. ald also if you charge for that...
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    S
    Srparmar
    from Jasdan, Gujarat
    May 13, 2024
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    Not available drinking water facility at ma khodal hotel tarapur

    I have booked my ticket for Surat to Limbdi on dated 13.05.2024 with bus no.GJ18Z8604. AS bus stop on hotel Ma KHODAL at Tarapur. There is no even drinking water facility. Why should GSRTC stop such hotel. Can you wish we forced fully buy bottle of drinking bottle to drink water. Plz suggest what should I do....
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    J
    Jahid Kadarbhai Garana
    May 1, 2024
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    Drinking water service unavailable

    Address: Rajkot

    Drinking water service Unavailable today Now 01/05/2024 Time 12:08 pm
    And platform No. 20 wall Clock Not working...
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    V
    Vishnu Kumar leuva
    from Ahmedabad, Gujarat
    May 1, 2024
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    Driver bed behaviour

    લુણાવાડા અમદાવાદ 11.20 તા.01.05.2024
    હલધરવાસ ચોકડી ડ્રાઈવર દ્વારા દાદાગીરી કરવામાં આવે છે ખરાબ વર્તન કરવામાં આવે છે જે સંદર્ભે કાર્યવાહી કરવી નહિં તો મુખ્યમંત્રી સુધી લેખિત...
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    A
    Aditya Prabtani
    from Palitana, Gujarat
    Apr 29, 2024
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    Bus arriving time

    Address: Savarkundla Bus Station

    I'm belong from Palitana and I travel thru bus of savarkundla depo. The route of this bus is savarkundla to krishnnagar vaya Palitana. Bus time to arrived in Palitana is 6.50am but bus arriving at 7.20, 7.30, 7.40or 7.50am(sometimes). Savarkundla depo manager is not unknown about this about problem but then also not taking such a major action on this, because of this i get late for my college everyday, so i am requesting to take action about...
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    P
    Paresh Chauhan 07
    from Vasai-Virar, Maharashtra
    Apr 28, 2024
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    Regarding Refund Issue

    PNR No. G[protected]

    OB reference: GS43281021

    The bus was running late almost 3 hours. I got the call from the office that bus was running too much late. I had not travelled into the bus and raised the request as per the call recieved from the GSRTC officials. Please refund me for the same as I had not travelled in the bus.

    Please provide me the refund....
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