HDFC Bank — Complaint Regarding ACH Debit Return Charges

Address:

G99, UPPALS Society, Sector-99

Dear HDFC Customer Care Team,

I hope this email finds you well. I am writing to express my concern regarding the ACH debit return charges that have been deducted from my account without any prior notification. As a loyal member of HDFC Bank for the past 12-13 years, I believe it is essential to address this issue promptly.

Details of the Issue:

Account Number: [protected]
Transaction Date: 21.03.2024 & 27.03.2024
ACH Debit Return Charges: Rs. 5000/- (approx.)

Lack of Communication: I was not informed about these charges beforehand, which has caused inconvenience.

Request:

Reversal of Charges: I kindly request the reversal of the ACH debit return charges.

I appreciate your attention to this matter and look forward to a prompt resolution. If additional information is required, please feel free to contact me at [protected].

Thank you for your assistance.