HDFC Bank Complaints & Reviews

Complaint
I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr843703 i have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

A payment amount of 4865/- rs is transferred by amazon on 5th december, as a refund for my product. Which is refunded by me. After that they had transferred my refund amount in my account. They had provided me a reference no for my transaction also, which is attached below. Its been 12-15 days they had transferred my amount but it is still not received in my account.

Hi
I applied for fasttag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.

My application reference no is hfr824325
My custmer id.[protected] is already activated 20

There is helpline given in that site (Services and sales queries :[protected] but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Nawaz khan

I am hdfc bank credit card holder. The bank has activated one assist on my card. But i am not interested about this service and don't want this membership any more. So i request to you please cancelled my one assist membership and do not deduct any amount to my credit card.

Name: divya ramamoorthi

Phone no:[protected]

Credit card number ending :9623

Hello hdfc team,

It has been very disappointing for us with such a kind of setup for fastag from top bank of india.

I have applied for hdfc fastag thru portal, payment has been successfully deducted, fastag customer id, wallet id has been generated, amount has been credited, but fastag has not been received.

Local hdfc bank doesnt have any such information and they ask us to contact fastag support.

Tried calling and sent emails multiple times but there is no good response received from hdfc.

I am clueless right now what next has to be done by customer for getting such services from bank.

Please refer below details from hdfc sent over sms.

Dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited

Update: your fastag wallet has been created! Card will be dispatched in 4 working days. For any queries, call [protected]

Please help resolving this issue.

Ami kothari
[protected]

Hi i have applied fastag using hdfc bank. I have received the wallet id and customer id. But still i didn't receive fastag sticker. No representative called from their end and even i couldn't reach them using the customer care number [protected] seems it is always busy. The wallet i can see it is recharged with 300rs. 200rs. Service charge i guess. Without fastag i am facing lot of trouble in toll gates. Either hdfc should respond or they should resolve this issue.

My application #- hfr01128580

Respected sri/madam
My name is tallam sravan,

My creditcard number is, — ([protected] 4112)

My credit card linked mobile no — ([protected])

For my vehicles going to sabarimala

I swiped my hdfc credit card at near petrol bunk

I made transactions of nearly 2.20 lakh on fuel,

For every time for each transaction they charged of extra 2.5% tax on swiping

We don't know it was charged extra on fuel transaction in petrol bunks

When i called to customercare they said that my fuel transaction limit per month is 20k only,

After that it will charged of 2.5% extra on every fuel transaction,,

Like that around extra 4000 rs are added under fuel transaction charges

Sir i dont know this fuel transaction limit is 20000 only on my credit card,

I am using this card from last 2016 onward s

I dont know on swiping there is extra 2.5% charges for fuel in petron bunks

Please check my statement and do the needful to me

Remove wavier extra 4000 rs which gone under fuel transaction charges on my card

Please check & help me asap

Reply me on my email or contact me asap

Thanking u sir/madam
Sravankumar. [protected]@gmail.com
Revant. [protected]@gmail.com
[protected]
—

Dear support team,
In oct 2019 i have applied for hdfc fastag and got it in the last week of oct 2019. When i login to my fastag a/c, i found there was another vehicle also attached to my fastag a/c which does not belong to me. I called customer care no. And they assured me that it will be removed in 7-8 working days, but it didn't. From november, i started using my fastag, but found it to be not working at toll plaza. The staff there told me that it is not working. On 1st december, i made a complaint on hdfc customer care number and twitter handle. The customer care person told me that the same is being replaced at no extra cost. The twitter handle told me to dm all the details. From that day i have made so many complaints via tweets and emails, but they are not responding. I haven't even received any replaced card. I told them to cancel and refund my full amount, but they are not responding my messages.
Kindly help
Mandeep

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory.

Please send me the details of tracking or when it will be dispatched as soon as possible?

Dear sir
I resign hdfc bank april 2019 but personal reason its not possible me to serve notice period, i need to from 16 for last two year to take home loan, kindly do the needful and also kindly provide relieving letter also sir.
Kindly do the needful i am in due agency, because of that reason only i dint serve notice period so kindly solve as early as possible. Details below.
Employee id n9324
Mob number [protected]
Branch hubli
Naveen netalkar

While getting toll deducted at bangalore airport toll plaza, inr 90 was deducted two times, instead of total inr 135. I have tried calling [protected], but it is always busy. My wallet id is[protected]. Please refund the amount immediately otherwise i will have to remove the fastag and will use some other bank's fastag. Please get it resolved immediately.

My credit card got expired and i recently moved from bengalore to hyderabad. I applied for changing my address but signature was mismatched and got rejected. Please help me out to get my new card. I tried to raise complaint nearest hdfc bank but they asking me to fill the application and submit which i already did twice and failed so please solve it as soon as possible

None of the customer service are answering i didnt got the welcome mail customer id and wallet id i cant use the fastag and its almost 2 monts i cant use the card no one of the bank customer service are answering the calls what should i do the hdfc back card is waste of money they that the never answer for us correctly i am not gone suggest any one this card icici is the best

I have applied for fastag vide application no: hr[protected]. Customer id:[protected]
Wallet id: [protected]
Vehicle reg. No: ka02mj9337.

It is already six days over. But i am unable to down load my fastag card. Your helpline no.[protected] is always engaged.

You have mentioned that your person will contact me after the issue of fastag but no one so far contacted me.

Again i have paid rs. 500 on line thro my hdfc cc. What is happening in your bank?

Have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01060833. I have received an email with wallet id and other details but since then there is no update for fastag delivery.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. Even when i am tracking my fastag through given portal link many parameters are not filled properly or having wrong information.

I am a privilege customer of hdfc. Considering my long standing relationship with the bank, i decided to buy the fast tag pass for both my cars through the hdfc portal which i accessed when i saw it as an ad when i logged into my account. Its been over 15 days since i applied and i have no idea as to what has happened to my application. I am able to login into the fastag-hdfc website, but there doesn't seem to be any status on when my tags will be dispatched. Tried calling their customer care[protected], which is always busy. Tried to reach this number over 50 times with no luck. Then i tried their other numbers on the website - +91 [protected], [protected]; which as per my network provider does not exist.

This is not the first time i'm facing problems with the bank. I think i have to start exploring alternative banking options as well.

Dear sir/mam,
I have paid an amount of rs. 548/- through hdfc bank debit card to recharge mobile number. The amount was deducted from my account a, but the transaction was not processed. I try to call many time to customer care but no response. I also call the branch customer care there is also no response.

Please do your best for return of my amount.

Hi team

I applied for hdfc fastag online on 27th nov 2019 with payment of rs 500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer is & wallet is on 01 dec 2019 through sms and email. Even my wallet was recharged for rs 200 but still i haven't received fastag sticker.
I tried to call toll free and it doesn't work and i'm struggling with fastag as it mandatory now please help to know the status, i have provided my details below, kindly let me know if any concerns

Application number : hfr596884
Date of application : 27 nov 2019

While traveling from pune to mumbai yesterday[protected] at talew01 toll, toll amount deducted from fastag (hdfc bank) but toll attendees said they have not received the amount, so again they recovered 230 amount from me in cash.

When I call 1033 number they refused to take any action on this matter and asked to call hdfc bank for further assistance. I am trying to call hfdc fastag customer number but no one is responding to my calls.

Hello sir /madam
I applied for fastag on hdfc official site my application number is hfr836663. I applied for fastag on 1st dec 2019. Still i haven't received the fastag. I tried to call the support team it is always busy. I tried to call virtual relationship manager. She told me to contact support. I also applied for fastag in nov 2019 that time my transaction was unsuccessful but money got deducted from my account. Still that money also not got refunded.
Now it is more than 15 working days. For a successful transaction, till now i didn't receive the fastag. For an unsuccessful transaction also i didn't get the money back. Now i am totally losing my patience. I think i should go consumer court against hdfc bank and also should register a police complaint against the fraud which hdfc bank has started on the name fastag. It is not one single case where i am facing the issue, a lot of other people also facing the same issue.