The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
In the month of October, 2009, I had purchased a battery bike in Kolkata from one the authorized Hero dealers and the vehicle came in with a warranty of 1 year. But quite unfortunately, within months of purchasing the same I started facing numerous problems with the electric scooty of Hero company. Tyre punctures, faulty controller device, problems with brakes, horns, headlights and rear lights are some of the most...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I am an user of HERO WAVE DX . I purchased it from your dealer 5351 ( SUR ENTERPRISES, CHANDANNAGAR, HOOGHLY, 712136 on 29th August 2009. My bike holdings Frame Serial No. 21465, Motor Serial No. 901425 and Batter Serial No. 150289 – 292. At the first drive after full charge I found it runs 42 km./ full charge and a crack in the rear wheel cover .I complained for this, at the dealer they checked it and confirmed that it was really happened...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
From, DATED: 03/03/10
P.MURALEEDHARAN PILLAI, E-57, CHATTERPUR EXTENSION
NEW DELHI 110074. TEL.[protected], [protected].
Owner of hero electric optima plus having frame serial no[protected],Motor serial no[protected],Charger no :- [protected], purchased on 12/08/09
To,
1. HERO ELECTRIC, 50, OKHALA INDUSTRIAL ESTATE-III, NEW...
Dear Sir ,
My daughter Farha Tarannum purchased a Hero electric optima plus,
against bill no.863, dt ,16/05/2009,receipt no.1070 from
B-13/3,Asafali road,New Delhi-110002,tel:23250139.It had been taken
for all the services required,according to the given time table but
the service/Maintenance Record page had never been filled by the
authority at service centre.On 3rd service even the coupon had notbr...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
On 10th May, 2009, I detected that my Hero Maxi's battery was overheated after charging and I rushed to Siddhi Vinayak at Barola(Noida) for their support . They told me that battery is dead and needed to be replaced.
My scooty was in warranty period. I handed the scooty to them and they told me to come after four days to pick up my scooty. From then it is there (today's 7th june). Whenever I called them they says that the...
