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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
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Updated: Jul 25, 2023
Complaints 262
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Hi Reach Broadband reviews & complaints page 12

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N
naveena27
May 24, 2019
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slow going internet

From few days, we are getting very very slow internet
Please try to solve out our problem
User id:dnarasimharao_bdp
Please tell us the problem of this slow internet as soon as possible
Provide us with the fast internet as we are using before.
We did not face this problem till now.
Sort out this problem or send us the reason why the internet become slow...
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S
sudheer juluri
from Hyderabad, Telangana
May 20, 2019
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broadband service

Address: M v colony shanthi nagar pochmadiam warangal, 506002

What the hell with this sevcer no technical support no customer sevice support no one hear to help for renwal updae current plan
I faced a technical issue more then a 10days no service even
Even i tried with black and white to nodel people they least bouther about a customer
With out any information it has been expired
I'm full dissapointed with this sevcer...
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G
Gazan
from Kamalapuram, Andhra Pradesh
May 4, 2019
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poor network connection

Address: Pochamaidan near Uma book stall, Warangal, Andhra Pradesh, 506002
Website: Slow network

This is one of the waste broadband service I have never seen and the customer care service and the employee who are working in u r office r also very late to solve the problem I think I should shift some other network very poor Network.And the customer care executive is also not answering the call they are online but they r not answering the call what is this I had already giving the complaint today the technician came and done the work from...
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U
ubitr85
Apr 24, 2019
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poor service

Address: Vanasthalipuram.Hyderabad, Hyderabad, Telangana

I have internet connection for last couple of years. Last 10days i am facing network problem. Complined many times. Poor response from customer care and technicians as well. From last 2days no network and customer care people are telling problem will be rectified with in 2hours regular reply. Till date it was not restored. Pathetic situation.
Trinadhk.
Radio colony.
Lbnagar...
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S
Sridevi Beecharaju
from Delhi, Delhi
Apr 23, 2019
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worst service

I am facing an internet issue since 2 days and I had registerd a complaint.I am calling customer care support from morning all are saying it will be resolved in one hour and till now no one attended the issue.The way WARANGAL customer care support people respond and the way they show the attitude is very reckless.Such a waste of time & money.Worst....
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S
Srinivasreddy_hnk52
from Hyderabad, Telangana
Apr 21, 2019
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the internet connection has lost from three days.

Address: Hanamakonda Excess Colony, Warangal, Andhra Pradesh, 506001

Hii
From warangal.
I have complained that connection has lost form three days. No proper response and the way behaviour by warangal staff is very rude. The is not coming from three days and they have experied my account. I need renew the account by three days.
This not the behaviour with customers.
They need to responce immediately for customers....
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R
Rahil1255
from Warangal, Telangana
Apr 19, 2019
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net service not available from 24 hours

Address: Bokkalgadda near idgha, 506001

Your internet service is not available from 24 hours and your hanamkonda regiona employees are not responding more over showing a lot of attitude

I have submitted my complain to mr. Ravi (Ph. No:+[protected] to solve my problem but he is not responding to my complain and more over his attitude is very rude this is not the way one should behave to their costumers

Employee details:
Name : ravi
Office:...
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J
Jhansi Billa
from Tindivanam, Tamil Nadu
Apr 6, 2019
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worst internet service provider

Address: Kismatpur, Hyderabad, Telangana

I have taken a 12 month package. Used it for 5 months. I want my remaining 7 months refund. I don't want to continue with this service provider. Customer care is very useless. Technicians are very helpless. Internet is down for most of the days. I don't want to continue with this.. I want to shift to different broadband. Please refund the remaining 7 months fee....
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A
Ajayalsa
from Mumbai, Maharashtra
Mar 31, 2019
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broadband connection after payment

Address: Hafeezpet, Miyapur, Hyderabad, Telangana, 500049

Hello, I have requested for a new connection with Hathway Broadband and agent checked our address and said there is feasibility and processed till the payment. Now he is not even calling us about delay in giving the connection. He said connection will be given in 24hrs, but now it's 3days. No cabling person or any person related to Hathway visited our house. Even when we called the agent or line man they are saying that they will come and...
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S
Sirisha.t
from Hyderabad, Telangana
Feb 27, 2019
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hi reach broadband - continuously interrupted services

Address: Vasavi Nagar, East Godavari, Andhra Pradesh, 502032

I am continuously facing interupted services from the day i got the connection. We have taken 1 year package and it turned into a worst decision of opting hireach. Every alternative day there would be a net down. And after giving several complaints they take minimum 2 days to rectify it. Loss of money and mental peace due to the service they give. Please take action and i dont want want any service from them. Help us in getting back the left...
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N
Nayeem Bablu
from Chennai, Tamil Nadu
Feb 19, 2019
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about internet service

Address: Karimnagar, Andhra Pradesh, 505001

My wifi cable wire was broked since 10 days.. I inform to costomer care service provider. N i personaly called many time to service provider. They totally bahaving care less n irrespective manner n irreponcible way. They are not comming n they wil say our technitian wil come n fix it.. But no one can comming. I completlly disapointed about ur high reach broad brand internet service. N tha service is very worest way in tha manner. Thats y...
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V
Vidhyasujith
from Hyderabad, Telangana
Nov 24, 2018
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bloody customer service

Website: Hireachbroadband.com

Zero percent customer service. Request all not to go forward with this broadband. Sucks time and money. Its been 15days that we have been struggling without internet and we receive no proper response from the executives. Request higher authorities to have this noticed and resolve the issue on priority as we find no perfect person in resolving the issue.

Hopeless service.....
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V
Vidhyasujith
from Hyderabad, Telangana
Nov 22, 2018
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immediate action required in resolving internet connection problem

Website: Hireachbroadband.com

We have been usong this broadband since 5yrs and now the service received from the executives is really worst. Its been 15days that we have been struggling without internet and we receive no proper response from the employees. Very poor service very bad and worst too.

Hope this message reaches to the high authority. We used to trust your service but now you dont deserve it.

Need immediate rrsolution on the internet...
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N
Naresh Sanju
from Vijayawada, Andhra Pradesh
Oct 29, 2018
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net related issue

Address: Warangal, Andhra Pradesh, 506005

Hi, my net connection since 5month and i am complaint 500+times, i already login but net not working download upload 0.0. Kbs..., daily 6pm to morning 9am net not working, just tell me one thing u provide day service only or 24hrs service it's a joke or what. I am already complaint customer care and they said ur problem registered and it's automatically resolve but i still have facing problem. Its my last msg still continue diz problem i...
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L
Lakshmareddy Jedda
from Gurgaon, Haryana
Oct 22, 2018
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new connection issue

Address: Hyderabad, Andhra Pradesh

I have made the payment for the broadband connection on 13 of oct 2018. And the technician said that connection will get on tuesday i. E (17th of oct) but till now i do not get any connection and i have been trying to connect the technician through the customer care every day. Everytime i called the customer care, they are giving me the response that the technician will call me in 2-3 hours or team is on leave give me some time. I called...
+1 photos
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K
[email protected]
from Ongole, Andhra Pradesh
Aug 2, 2018
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no internet connection

Address: Medak, Andhra Pradesh, 502319

I have taken the new connection in Patancheru as we shifted here...we paid for 6 months subscription..now continues there is connection issues... every time I call to customer care they say fiber cut issue...iam fed up with this...when I asked for the refund and cancel the connection they are saying it's not possible...there is no procedure for cancellations...please help me in is regard...
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V
Vinod Govindu
from Delhi, Delhi
Jul 23, 2018
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refund not received - no internet connection

Address: Hyderabad, Andhra Pradesh, 502319
Website: www.hireachbroadband.com

Hi, i have purchased a new house and shifted to patancheru recently. I live in apr praveen's luxuria. As i am new to this area, i have trusted the hi-reach broadband providers who are providing the internet connection in the builder office.

When i spoke to the sales person (Karthik), he said that the only one who will provide the internet connection in that area, and they are billing around 30, 000 from the builder office....
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S
Shruthy harilal
from Coimbatore, Tamil Nadu
Jun 15, 2018
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wifi not set up after payment

Address: Hyderabad, Andhra Pradesh, 500030

I have made the payment for the broadband connection on 12 of june 2018. The technician called me on 13th to set up the connection but i couldn't respond back as i was admitted in the hospital. After that i have been trying to connect with the technician through the customer care since today morning. Everytime i called the customer care, they are giving me the response that the technician will call me in 2-3 hours. I called the customer care...
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I
IHateHiReach
from Hyderabad, Telangana
Jun 4, 2018
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worst network provider in warangal and hyderabad

I have been using hireach from last 2months, in this period i have raised around 20complaints.

Day by day we have an issue with network. No proper response from customer care and technician.

They are taking min 3days time to clear a complaint.

Worst network (Hireach) i have faced in hyderabad.

My customer rating is 0.5 out of 5

Please don't go with this network, think...
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K
karthik9676
from Warangal, Telangana
May 28, 2018
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product

Address: Warangal, Andhra Pradesh, 506003
Website: hireachbroadband.com

Hello
My friend prefered to take reach broadband connection
But i want to tell u one thing ur the biggest waste network in world
I have taken 15 mbps speed but i didnt get that speed only i keep any movie to download the download is not minimum 5mbps
And the customer care are waste uneducated people waste
Waste...
I want to remove this connection immediately and second option is to activate wajra...
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