Hindustan Times — Hindustan Times Subscription Physical coupons not received: COMPLAINT NO 00575843

tribandra

Jul 18, 2023

Address:

Tribandra Kumar Pande, 218, Sector 12A, Gurgaon-122001

I have not received Hindustan Times physical coupons for one year till today.As per AASIYA CCE, she had not received any feed back from the person whom they have delivered the coupons for onward transmission to me at my home. She believes on the person whom they have delivered the coupons and not the customer who has paid the amount in advance.
This shows that the complainant should beg for the coupons. But I have received coupon till today Hindustan Times have cheated with me. Please look into the matter immediately.Send coupon immediately.
My coupon number is 23R0206338.

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Comments

tribandra

Jul 20, 2023

Please also see my complaints Nos. 00575843, 00581917, 00581926 and 00581927. As per Hindustan SMS all stands resolved without delivery of coupons to me. This shows how they resolve the complaints, without rectification.
Further as advised by the CCE HT, I tried to call Sh Sunil Yadav, Centre I/C, Mobile [protected] is not picking the calls, better known to him.
Also as per HT portal, Greivances I/C no.[protected] is also not picking the phone, reasons better known to him.
Once again I request to please look into the matterand send the physical coupons immediately.
My coupon number is 23R0206338.
T K PANDE
218, Sector 12A, Gurgaon.
M-[protected], [protected]

tribandra's [Complaint's author] reply, Jul 22, 2023

Still waiting for the Physical coupons for the amount already paid to Hindustan Times. No resolution till date.

tribandra

Jul 25, 2023

still not yet resolved