Hindustan Times — Online subscription paid but not provided

Hello,
I paid INR 1099 for the subscription for 3 months on June 25, 2021. Details below
Order id: MT8LMD1643
Document No:[protected]
Payment Date: June 25, 2021
Subscription till: September 30, 2021
Name: Aman Juneja
E mail: juneja.[protected]@gmail.com

Repeated calls on customer care are not answered. Not able to access my subscription. Pls renew for three months from now.