Comments
Hi Team Hitachi
Please let us know who confirmed that complaint has been resolved, submitting a false report in the company and upfront giving WRONG statements doesn't mean solution of a complaint
kindly get this issue raised to concern department & support to replace my UNIT on top priority
THANKS
Please let us know who confirmed that complaint has been resolved, submitting a false report in the company and upfront giving WRONG statements doesn't mean solution of a complaint
kindly get this issue raised to concern department & support to replace my UNIT on top priority
THANKS
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 29, 2021
Verified Support
Dear Vaibhav,
We have re-escalated your concern to our team. Request your patience in the interim.
Regards,
Team Hitachi
We have re-escalated your concern to our team. Request your patience in the interim.
Regards,
Team Hitachi
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
I am not DK BASU, he is the contact person from your dealership (GEETANJALI ELECTRONICS)
Secondly, we are already in touch with local service team who are unable to resolve my issue from last 2 months. Instead I have already paid 500-500 visit charges + GAS REFILLING CHARGES 2700 for my SPLIT AC
why I am not getting satisfactory responses from the team, or whether the team is unable to assist us or they are not trained enough to resolve queries.
Kindly replace my UNIT as this is giving me the regular PROBLEMS from date of PURCHASE
this seems that this UNIT has some manufacturing DEFECT.
Kindly replace my UNIT as this is giving me the regular PROBLEMS from date of PURCHASE
REGARDS
VAIBHAV AGARWAL
[protected]/[protected]
We sincerely regret the inconvenience you have faced. One of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi