[Resolved] Home Credit — Fraudulent debit of money from account and continuous harassment

ankit12arora

from Chandigarh, Chandigarh

Address:

Chandigarh, Chandigarh

I took a loan for my laptop from home credit India under super zero offer and even after complete payment of my loan amount in accordance to the contract and home credit team acknowledging the fact that all my dues are clear they debited an unauthorized and extra ecs from account against the closed contract and now after continuous calls to their customer executive they are refusing to help and hindering the process with futile excuses. I have provided home credit with all the necessary details required and asked by their customer care executive and manager.

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Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2015

Home Credit India Finance Customer Care's response Dear Sir/Mam, Thank you for your query to Home Credit India. in reply to your query, we would request you to please share your contract id/loan number so that we can check the same and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited.