[Resolved] Home Credit — Getting calls from HCFIL 100 times a day
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dpathak58
from Delhi, Delhi
Dear Sir/Madam,
I have a taken a loan from India's worst finance company Home credit finance India limited for Rs. Approx 31000 and they have charged interest on the same and having an EMI of Rs. 2540/Month.
Last month itself I was not able to pay the EMI of Rs 2540.00 so that I have asked to them for late payment fee and said to deposit in upcoming EMI date including all that charges.
For that reason only I am getting 100 calls from bloody home credit finance India limited stating that pay the amount. Even I have informed them that I will pay the same in my coming EMI date.
I would like to inform you that, I have paid the EMI of Rs 2540 and also late payment charges Rs 400 but still I am getting a harassment from home credit India limited.
Please suggest me what shall I do or I go to PS for same issue.I am very fed up.
Regards
Deepak
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2015
Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
Please accept our apologies for all the inconvenience caused to you in this regard.
In reply to your query, we would request you to please provide your contract id/loan number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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