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Home Credit India Finance — Company demanding me money without giving any information earlier

Hello sir my name is gyanaranjan lenka i took a loan of 60000 rs in 2 years ago. Last month on june 15 2022 i have paid my 24th installment of my loan tenure which was the last payment of my tenure. According to the documents there were 24 installments which i have fully paid. Now still company calling me and demanding 11664 rs in total which is completely wrong.They are saying that i took the 2 months moritorium period so thats why i have to pay this but i already paid all 24 payments as promised in the documents. And they didnot give me any explaination about this 11664 rs which they demanding. This is completely wrong. According to my documents i have paid all the 24 installments and they didnot gave me any information about the 2 months moritorium earlier so thats why i will not support the wrong thing and will not pay more i fullfilled my promise and thats all.
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Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2022
Home Credit India Finance Customer Care's response Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."
Jul 17, 2022
Updated by Chiranjeev Rajput Official My contract id is [protected]
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