[Resolved] Home Credit India Finance — loan amount not received yet | |||
I applied for a 50k loan on 16th may through home credit online website it was approved on same day but i didn't get the loan amount yet.. And when i called to your customer executive he told me that the loan amount was already credited.. Then i sent you the screenshot of my bank statement then they registered my complain and they told me they will response in 7working days. On 25th may i received mail from your side that your complain was closed.. And when i again called you your reprentative told me to send my statement in pdf form.. After that i sent my bank statement in pdf form so many times but whenever i called in homecredit your executive always told me that they didn't get any mail from my side.. It's ridiculous.. Please resolve it asap. Neha Customer id - 9428857 Was this information helpful? | |||
Jul 8, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jun 03, 2018 Home Credit India Finance Customer Care's response Dear Customer, This is in reference to your concern registered with Home Credit India. We wish to inform you that as observed loan amount has been disbursed dated 17/05/2018 with IMPS[protected]. Hence, if you still not received money, we would request you to share us the updated bank statement on care id ([protected]@homecredit.co.in) so that we can check and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Jun 05, 2018 Home Credit India Finance Customer Care's response Dear Customer, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12066026 and we shall provide you with an update within next 5 working days. Further, your relationship manager will get in touch with you within next 48 hours. We appreciate your patience and understanding in this regards. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 2 Comments | |||
Comments
I can't understand you people not responding on my 5 complaint since last 10 days and today you asking me for my details.
My register mobile no is [protected]
I have share my all details and bank statement so many time.
A waiting for your positive response.
My register mobile no is [protected]
I have share my all details and bank statement so many time.
A waiting for your positive response.
Home Credit India Finance Customer Care's response, Jun 7, 2018
Verified Support
Dear Customer,
This is in regards to your query registered with Home Credit India.
We wish to inform you that we have forwarded your complaint to the relevant team with reference number 11903202 and we shall provide you with an update within next 5 working days.
We appreciate your patience and understanding in this regards.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in regards to your query registered with Home Credit India.
We wish to inform you that we have forwarded your complaint to the relevant team with reference number 11903202 and we shall provide you with an update within next 5 working days.
We appreciate your patience and understanding in this regards.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Jun 13, 2018
Verified Support
Dear Dipesh,
Thank you for contacting Home Credit.
We observed from our records as per the telephonic conversation dated 12/06/18, your concern has been resolved successfully.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
We observed from our records as per the telephonic conversation dated 12/06/18, your concern has been resolved successfully.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Also ask to send email of PDF copy but after 2 days their executive repeat same mails to us.. It is ridiculous to deal with Home credit.
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM