Hi Team,
This is to inform you that I took a loan from home credit
India in the month of April-2013. I gave all required documents as per their requirements
for ECS. My 1st ECS was supposed to be
on 05/04/2013 but it was not go through then they told me to pay first payment
manually and they also promised me that next time I will not face any issue related
to re-payments, I did the same. Next month also I faced same issue, when I
asked them why it is happening then they said there is some problem with my
bank (ICICI Bank). After that I checked with my bank and they confirmed me that
there is nothing wrong with my account when the same was informed to home
credit India they said they will investigate this matter further.
They requested me to pay installments manually until the
issue resolved. Every month I told them to re-check the issue but every time
they replied it is under process so I need to pay manually.
Once I was out of home town I request them to suggest me
some other payment (online) to pay the installment then they suggested me to
transfer online in the account of Home Credit India, I did the same but after
two day the payment was returned back and they called me to pay manually again
(attached is required details).
Next month I got call from Home Credit India for late
payment of Rs. 300/-, I illustrated the scenario to the executive who called me
then he told me to pay monthly installment only (Not to pay late charge as it
was because of Home Credit India) I did the same. After that nobody informed me
to pay late charge.
After successfully payments of all EMIs in the month of
Dec-2013 they started calling me for overdue payments and I told them that I
had paid all EMIs then they told me that I have some late payments to be paid,
I requested them to re-look the issue then told me to re-look and ensured me
that I will not face further issue.
After few days, again I got call for overdue, I told them
the scenario but they told me to pay approx. Rs. 2100/- to close the issue then
I inquired why I need to pay that amount then they told me it is overdue so I need
to pay otherwise they will apply other charges if I will make delay.
Then I called Customer care of Home Credit India and complained
the same they (customer care) suggested me to mail same issue on their care mail
ID, ensured me to re-look the issue, also ensured me to share full payment chart
but nobody replied with same, always they replied to pay the overdue amount (attached
is required details). When I told them to speak with the concerned person they
gave me excuse every time.
Even after 2-3 moths nobody re-looked the issue but always
saying to pay the overdue amount (now it is approx. Rs. 4100/-.
I (Manmohan, Cont: [protected]) was not supposed to write this
to you but I am writing this because I am really harassed as nobody from Home
Credit India is listing to me even after requesting more than 10 times.
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Surprising!! Nobody contacted me yet, what can I Consider .
Check above "same date same thing copied multiple times"