[Resolved]  Home Credit — Loan account no. [protected] in the name of A. Jaya Kumar

Address:New Delhi, Delhi

I had taken cash loan of Rs. 12000 from Homecredit india and my first EMI of Rs. 1025 was due on 13.07.2015 and i got the call from the Home Credit executive to make the payment into account id [protected] as i preferred to make through NEFT. the amount was debited from my account on 13.07.2015. however the executive are calling for making the the payment but i have told them that as per the advise given by the executive on 11.07.2015 the payment has been made into old account no. [protected] (unknowingly) whereas my current loan id is [protected]. it is the responsibility of the homecredit to revert the payment into my correct account but they are still making calls for non payment. It is an irresponsible attitude of home credit staff as a result i am being unnecessarily being harassed. It is request that my payment be reverted into my current contract id or stop making calls. Jaya Kumar -[protected]- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, as discussed with you over the call, your payment has been paired on the correct contract [protected].

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information