[Resolved] Housefull — Non-delivery of product for nearly 2years
D
DivyaR
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
I ordered a side table from Housefull on 13 March 2013 from the Worli, Mumbai store and it hasn't been delivered to me for over 1 year and 7 months. Housefull initially delivered a defective product that I refused to accept; the delivery team noted this and assured me the delivery of a new piece at the earliest.
I followed up with Housefull multiple times over emails and phone calls to their customer service number. I got no response. For the past 6months, I've been chasing them incessantly. It's been extremely frustrating and mentally agonizing. The internet is rife with complaints against this company. They shouldn't be allowed to cheat and harass customers this way.
They should refund the money and fairly cocmpensate me for the distress caused.
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Complaint marked as Resolved
Housefull customer support has been notified about the posted complaint.
Oct 06, 2014
Updated by DivyaR The Housefull HDC number for this complaint is: 1028/2013/1073
Verified Support
Jun 12, 2015
Housefull International Furniture Customer Care's response Hii DivyaR
I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request you to please call us on[protected]/9786 and we will be happy to help you. you can also write us at [protected]@housefull.co.in
Awaiting your reply and details.
Regards,
Anees Shaikh
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