[Resolved] Hungama.com — unsubscribe from an auto-renewing subscription
H
Harue Hanah
I want you to cancel the hungama service subscription. I have tried many times to cancel it by sending hungama stop to 5716 and it's not working. Hungama deduct pkr 10/week and it's infuriating that you charge me for nothing. It's very irresponsible on your part to do something like this. Cancel it permanently and i don't want to be charged for nothing again. Thanks.
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Oct 25, 2019
Complaint marked as Resolved
Hungama.com customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2019
Hungama.com Customer Care's response Hi Hungama user,
With reference to your complaint, we acknowledge the receipt of your email written to our Support Team dated May 11, 2019 seeking assistance on the same.
Basis your request, we had duly deactivated your service from our end.
Hence your complaint was closed by our Support Team dated May 14, 2019 and an email communication was sent to you as a response from our end.
Thus, your complaint has been duly addressed and resolved from our end.
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